Your privacy
matters.

We may use personal information to process and manage orders, coordinate pickup or local delivery, prepare personalized gifting details, communicate about an order, respond to inquiries, provide customer service, and manage corporate or event gifting requests.

Information may also be used to operate and improve the Nutty North website, understand website performance, protect against misuse or fraud, and improve our products, services, and customer experience.

We aim to collect and use personal information only for purposes that are appropriate and reasonably necessary for our business activities.

If you choose to add an occasion tag, gift message, recipient-related note, or other personalization, that information is used only as needed to prepare and fulfill the requested gift.

Please avoid including sensitive personal information in gift messages or inquiry forms unless it is necessary for your request.

Online payments are processed through Stripe. Nutty North does not directly receive or store your complete payment card number or card security code.

Payment providers may collect and process information necessary to complete the transaction in accordance with their own privacy practices.

We may use trusted third-party service providers to support website hosting, payment processing, email communications, analytics, and other business operations.

Personal information may be shared with these providers only where reasonably necessary for them to provide services to Nutty North.

Some service providers may process or store information outside Alberta or outside Canada, where it may be subject to the laws of the jurisdiction in which it is processed.

Nutty North uses website analytics tools, including Google Analytics, to help understand how visitors use the website and how the website performs.

Analytics technologies may use cookies or similar identifiers to collect information about website visits and interactions.

Browser settings may allow you to block or delete certain cookies. Doing so may affect how some website features function.

Transactional emails may be sent when necessary to confirm orders, provide payment or fulfillment information, respond to inquiries, or communicate about an active order.

If Nutty North offers promotional email subscriptions, promotional communications will be managed separately from necessary order and service communications, and unsubscribe options will be provided where required.

Nutty North does not sell personal information.

Information may be disclosed to service providers where necessary to process payments, host or operate the website, send emails, support analytics, provide delivery services where applicable, or otherwise fulfill a customer request.

Information may also be disclosed where required or permitted by applicable law.

Nutty North uses reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, loss, misuse, or alteration.

No website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

You may contact Nutty North to ask about personal information we hold about you or to request correction of inaccurate information, subject to applicable legal exceptions and recordkeeping requirements.

You may also contact us with questions or concerns about how your personal information has been handled.